Customer Service

You'll find most frequently asked questions here

Please fill in the form below to make it easier to answer your questions:

Your Last Name

Your First Name

Your E-Mail address

Confirm your Email

Name of the game involved

Type of computer

Operating system (Windows 98,2000,XP etc…)

Available memory (RAM)

Type of processor (Pentium II, II,IV, Athlon, etc…)

Processor Speed (MHz)

Video card (3D fx, Voodoo, etc…)

Sound Card (Sound Blaster, etc…)

Available hard disk space (10 GB, etc…)

DirectX version installed (3,5 or 8)

Your Internet browser

Game

If purchased, date of purchase (DD/MM/YYYY)

If purchased, transaction number (Sent via E-Mail)

Type of problem encountered

Connection speed

Can you reproduce the problem?

Serial number

Additional information: When did the problem arise? Is it a frequently recurring problem? How does it manifest itself? What happens when it occurs?


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